Payment Policy

Last updated: September 14, 2026

This Payment Policy explains how payments work on Jofuly (jofuly.com). Jofuly is operated by Monai Industrial Limited. Please also review our Terms of Service, Shipping Policy, and Return & Refund Policy.

1. Accepted Payment Methods

Jofuly currently accepts the following payment methods only:

  • Visa
  • Mastercard
  • Maestro
  • American Express (Amex)
  • Diners Club
  • Discover
  • JCB

We accept these major credit and debit cards for purchases made on our website. All transactions are processed in USD.

Jofuly does not currently accept PayPal, Apple Pay, Google Pay, Shop Pay, bank transfer, cash on delivery, cryptocurrency, or any other payment method that is not listed above.

The payment options shown at checkout are the only options available for that order. If a card brand is not listed in this policy, it cannot be used to complete a purchase.

2. Payment Security & Encryption

Your security is our top priority.

  • Jofuly uses standard 256-bit SSL (Secure Sockets Layer) encryption to protect your personal and payment information during checkout.
  • Card payments are processed through our store’s secure payment provider.
  • We do not store your full credit card numbers, CVV codes, or other full payment card details on our servers.
  • Your bank or card issuer may apply additional verification, such as 3-D Secure or similar authentication.
  • Jofuly will never ask you to send full card details by email, SMS, phone, or social media. If you receive a message like that, do not reply. Contact us using the details at the bottom of this page.

3. Payment Processing

Your card will be charged immediately upon order placement, after the payment is authorized by your card issuer.

You will receive an order confirmation email once the payment is successfully completed. That email includes your order number, the items purchased, and the amount charged.

If authorization fails, the order is not completed and no shipment is created for that attempt. You may try another accepted card or contact us for help.

Jofuly may refuse or cancel an order if we reasonably believe the transaction is unauthorized, fraudulent, or placed in error, including an obvious pricing or listing error. If a confirmed charge is cancelled before fulfillment, the charged amount will be refunded to the original payment method.

4. No Hidden Fees

All prices on the Jofuly website are listed in USD.

The amount shown at checkout is the amount you pay for that order. It includes:

  • the product price;
  • shipping charges, if any; and
  • sales tax, if sales tax applies to your delivery address.

Sales tax is calculated at checkout based on your delivery address. Jofuly does not charge hidden fees or extra transaction surcharges.

For eligible orders shipped to the 48 contiguous United States and Washington, D.C., current shipping charges are:

  • Free shipping for orders of $40 USD or more;
  • $5.99 USD shipping for orders under $40 USD.

These shipping charges apply only to eligible destinations listed in our Shipping Policy. Jofuly does not ship to Alaska, Hawaii, U.S. territories, P.O. Boxes, APO/FPO/DPO addresses, or international destinations.

Shipping charges are confirmed at checkout before you complete payment. If the shipping charge shown at checkout differs from this page for a particular order, the checkout amount applies to that order. For delivery times and shipping terms, see our Shipping Policy.

Approved refunds are issued to the original payment method. Refund timing after approval follows our Return & Refund Policy.

5. Billing details, shipping destination, and declined payments

Please enter billing information that matches the records of your card issuer.

Jofuly currently ships only to the 48 contiguous United States and Washington, D.C. The shipping address may differ from the billing address, but the shipping address must be an eligible destination. An order cannot be completed for an address we do not ship to.

A payment may be declined if the card is expired or invalid, funds are insufficient, billing details do not match, the issuer flags the transaction, or a processing error occurs. A declined attempt does not create a confirmed order.

6. Policy updates

We may update this Payment Policy if our accepted payment methods or checkout process change. The current version will always be posted on this page.

7. Contact

Jofuly
Operated by Monai Industrial Limited
Email: service@jofuly.com
Phone: +1 415-931-3930
Customer service hours: Monday – Friday, 9:00 AM – 6:00 PM (PT)

Registered office (not a shipping or return address):
Room 12, 9/F, Block B, On Lok Factory Building, 88–90 Kowloon City Road, To Kwa Wan, Hong Kong

U.S. customer orders are fulfilled and shipped through third-party fulfillment partners located in the United States.

If your question is about an existing order, please include your order number and the email used at checkout.